Retail Customer Advisor (Tamworth) - 16 Hours
$164,640–$164,640 year
On-siteTamworth, England, United Kingdom
Job Summary
Deliver exceptional customer service by understanding and meeting each customer's unique needs while providing personalized solutions for general mobile or network-related enquiries. Tailor and promote innovative products and services to drive sales and achieve personal and store Key Performance Indicators (KPIs). Enhance the customer journey through meaningful interactions that leave customers feeling positive and valued, ensuring all resolutions are given promptly. Work within a team to support a high-performing environment and resolve customer challenges proactively. Full training is provided, with no prior product knowledge required.
Required Qualifications
- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs
- Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment
- Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges
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