Retail Customer Advisor (Newtownabbey) - 37.5 hours
$164,640–$164,640 year
On-siteNewtownabbey, Northern Ireland, United Kingdom
Newtownabbey, Northern Ireland, United KingdomOn-siteFull Time$164,640–$164,640 yearLarge
Full TimeLarge
Job Summary
Deliver exceptional customer service by engaging visitors, resolving mobile and network enquiries, and tailoring product solutions to meet individual needs. Drive store performance by promoting innovative services and achieving personal and team sales targets while maintaining a positive, welcoming atmosphere. Provide prompt, personalized resolutions to general customer inquiries and contribute to a high-performing retail environment focused on closing the digital divide. Full training is provided, with a focus on learning and growth within a supportive team culture.
Required Qualifications
- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs
- Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment
- Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges
- Must be available for weekends on a rotation basis
- Must be able to work 37.5 hours across 5 days per week
Desired Qualifications
- Ambition and the drive to learn
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