Retail Cosmetics Sales Counter Manager - Lancome, Short Pump Town Center - Full Time
On-site · Richmond, Virginia, United States
Job Summary
Counter Manager leads a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Responsible for delivering personalized consultations, driving sales, analyzing performance, planning vendor-led events, maintaining brand standards and stock presentation, and developing a loyal client base through outreach and follow-up. Partners with store leadership and vendors to grow the business, coaches the team to achieve goals, and ensures a polished brand experience through merchandising and exceptional customer service.
Required Qualifications
- 3–5 years of relevant retail, beauty, or leadership experience preferred
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Must be able to understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
Desired Qualifications
- 3-5 years of relevant retail, beauty, or leadership experience preferred
- leadership experience leading a team of beauty advisors
- ability to drive sales and customer development
- vendor events planning and execution
- merchandising and stock presentation
- brand standards adherence
- excellent customer service and relationship-building skills
- effective communication with customers, colleagues, and supervisors
- flexible availability including weekends and holidays
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.