Retail Cosmetics Sales Counter Manager - Lancome, Dadeland - Full Time
On-site · Miami, Florida, United States
Job Summary
Deliver exceptional customer service through personalized consultations and expert product knowledge; build lasting relationships with clients and drive client development through outreach and follow-up; review and analyze daily/weekly/monthly/annual sales results and implement strategies to grow business; plan and execute in-store and vendor-led events to drive traffic and engagement; maintain brand standards through proper merchandising, hygiene, and stock replenishment; acquire new customers by opening credit accounts and sharing loyalty benefits; collaborate with vendors, personal stylists, and store leadership to optimize outcomes; resolve customer concerns in a professional and customer-first manner; stay informed on new launches, best-sellers, and beauty trends to support team education; manage multiple priorities in a fast-paced environment with attention to detail; demonstrate flexibility and trusted judgment; 3–5 years of relevant retail, beauty, or leadership experience preferred; flexible availability including days, evenings, weekends and holidays with dependable attendance; essential physical requirements include standing, lifting, and frequent use of computers and technology.
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