Retail Cosmetics Sales Associate - Lancome, Fox Valley - Part Time
On-siteAurora, Illinois, United States
Job Summary
Conduct personalized beauty consultations, offer expert product demonstrations, and apply makeup or skincare recommendations to build lasting client relationships. Maintain a shoppable sales floor by refreshing signage, organizing merchandise, and ensuring counters are clean and prepared. Drive daily sales by uncovering customer needs, promoting loyalty program benefits, and meeting or exceeding sales goals through consistent follow-up and virtual outreach. Use point-of-sale technology to process transactions and leverage clienteling tools to drive client retention. Work flexible shifts including weekends and holidays, with part-time hours typically ranging from 12 to 24 weeks.
Required Qualifications
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
- Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
- Meeting and surpassing daily sales goals by delivering exceptional service
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
- At least 1 year of customer service or selling experience required
- Standing for at least two consecutive hours
- Lifting at least 25lbs.
- Stooping, kneeling, crouching, and climbing ladders
- Reaching, including above eye level
- Close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
- Must be able to lift 50 lbs
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