Retail Cosmetics Sales Associate - Kiko Milano, Victoria Gardens - Full Time
On-siteRancho Cucamonga, California, United States
Rancho Cucamonga, California, United StatesOn-siteFull TimeEntry LevelRetailMedium
Full TimeEntry LevelMediumRetail
Job Summary
Conduct personalized beauty consultations, offer expert product demonstrations, and apply makeup or skincare to build lasting client relationships. Maintain an organized sales floor by refreshing signage, managing merchandise moves, and ensuring counters are shoppable. Drive daily sales goals through proactive clienteling, virtual outreach, and loyalty program promotion while using point-of-sale technology to streamline transactions. Work full-time hours of 30 or more weeks, including weekends and holidays, with flexible availability for days, evenings, and shifts. Join Macy's to help create memorable shopping experiences and support our customers in finding their perfect beauty products.
Required Qualifications
- Flexible availability, including days, evenings, weekends and holidays
- Regular, dependable attendance and punctuality
- Ability to understand and communicate effectively with customers, co-workers, and supervisors
- Ability to read and understand employment policies and safety rules/procedures in English
- At least 1 year of customer service or selling experience
- Ability to stand for at least two consecutive hours
- Ability to lift at least 25lbs.
- Ability to stoop, kneel, crouch, and climb ladders
- Ability to reach, including above eye level
- Close vision, color vision, depth perception, and focus adjustment
- Ability to use computers and other technology, including handheld equipment, cash register and ability to process register transactions
- Must be able to work weekends
Desired Qualifications
- Passion for beauty
- Deep product knowledge
- Ability to stay current on trends
- Experience in building lasting client relationships
- Experience in proactive growth and management of a loyal client base
- Experience in virtual outreach
- Experience in personalized service
- Experience in exceeding expectations and achieving sales goals
- Experience in genuine hospitality
- Experience in creating personalized and inspiring shopping experiences
- Experience in building confidence
- Experience in driving sales
- Experience in offering expert advice
- Experience in conducting product demonstrations
- Experience in providing tailored consultations
- Experience in makeup application
- Experience in skincare recommendations
- Experience in introducing customers to new items and innovations
- Experience in matching items to unique needs and style
- Experience in consistent follow-up
- Experience in sharing Loyalty program benefits
- Experience in acquiring new customers
- Experience in opening credit accounts
- Experience in sharing loyalty benefits
- Experience in leveraging clienteling tools
- Experience in promoting offers and product launches
- Experience in participating in sales events
- Experience in staying up to date through ongoing training and vendor education
- Experience in delivering exceptional service
- Experience in maintaining an organized and shoppable space
- Experience in making eye contact
- Experience in creating friendly, personal conversations
- Experience in bringing customers back
- Experience in maintaining the counter and sales floor
- Experience in refreshing signage and pricing
- Experience in assisting with merchandise moves
- Experience in supporting a seamless customer experience
- Experience in ending with a sincere thank-you
- Experience in walking the package around
- Experience in using the customer's name
- Experience in supporting one another with honesty, care, and collaboration
- Experience in serving customers and communities
- Experience in striving to improve every day
- Experience in taking pride in the work
- Experience in achieving sales goals
- Experience in learning from each other
- Experience in delivering individual and store results
- Experience in working 30 or more hours per week
- Experience in working 12-24 hours per week
- Experience in working full-time
- Experience in working part-time
- Experience in wearing a name badge with pride
- Experience in greeting teammates with a warm hello
- Experience in ensuring the sales floor is clean, organized, and prepared for customers
- Experience in reviewing sales goals
- Experience in learning about new arrivals and top-selling items
- Experience in staying up to date on current trends and promotions
- Experience in engaging, educating, and selling with confidence
- Experience in offering a warm welcome
- Experience in creating customer relationships
- Experience in helping customers leave feeling confident, cared for, and excited to return
- Experience in helping write the next chapter in the story
- Experience in helping a customer find the perfect gift
- Experience in streamlining operations in a distribution center
- Experience in enhancing the online shopping experience
- Experience in buying in-style and on-trend merchandise
- Experience in outfitting customers
- Experience in designing a balloon for the Thanksgiving Day Parade
- Experience in being part of some of the most memorable moments in people's lives
- Experience in applying for the job
- Experience in joining a team where work is as rewarding as it is fun
- Experience in working in a dynamic, inclusive environment
- Experience in investing in the future
- Experience in prioritizing well-being
- Experience in growing a career
- Experience in continuous learning
- Experience in leadership development
- Experience in building community
- Experience in joining a Colleague Resource Group
- Experience in making a difference through volunteer opportunities
- Experience in enjoying comprehensive health and wellness coverage
- Experience in enjoying a 401(k) match
- Experience in enjoying paid time off
- Experience in enjoying eight paid holidays
- Experience in enjoying merchandise discounts
- Experience in enjoying performance-based incentives
- Experience in enjoying an annual merit review
- Experience in enjoying an Employee Assistance Program with mental health counseling and legal/financial advice
- Experience in accessing the full menu of benefits offerings
- Experience in being an Equal Opportunity Employer
- Experience in being committed to an inclusive work environment
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