Retail Cosmetics Sales Associate, Florida Mall - Flex

Cosmetics Sales Flex role at Macy's in Orlando, FL. As a Cosmetic Sales Flex Colleague (Beauty Advisor Flex), you are the trusted expert customers turn to for beauty guidance, product demonstrations, and personalized consultations to match customers' needs and style. Build lasting client relationships through proactive follow-up and virtual outreach, aiming to exceed sales goals. Maintain a welcoming, organized sales floor and assist with merchandise moves while delivering a personalized shopping experience. Responsibilities include educating customers on makeup and skincare, applying product applications when appropriate, discussing loyalty benefits, and using POS and digital tools to streamline transactions. Requires strong product knowledge, customer service or selling experience, and flexible availability including weekends and holidays. The role emphasizes customer engagement, relationship-building, and achieving store sales goals while contributing to a supportive team environment.