Retail Cosmetics Sales Associate - CHANEL Beaute, State Street - Part Time
On-siteChicago, Illinois, United States
Job Summary
Conduct personalized beauty consultations, including makeup application and skincare recommendations, while demonstrating products and educating customers on brand innovations. Maintain a shoppable sales floor by refreshing signage, managing merchandise moves, and ensuring counters are organized. Drive sales by building loyal client relationships through consistent follow-up, virtual outreach, and sharing Loyalty program benefits to exceed daily goals. Use point-of-sale technology to streamline transactions and acquire new customers by opening credit accounts. Work flexible shifts including weekends and holidays, with part-time scheduling of 12-24 hours per week.
Required Qualifications
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
- Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
- Meeting and surpassing daily sales goals by delivering exceptional service
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
- At least 1 year of customer service or selling experience required
- Standing for at least two consecutive hours
- Lifting at least 25lbs.
- Stooping, kneeling, crouching, and climbing ladders
- Reaching, including above eye level
- Close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
- Must be able to lift 50 lbs
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