Retail Cosmetics Brand Expert - Shiseido, Mall at Prince Georges - Full Time
On-siteHyattsville, Maryland, United States
Job Summary
Drive sales and elevate the customer experience as a Beauty Brand Expert by recruiting, training, and coaching associates on product knowledge and productivity goals. Establish strong customer loyalty through expert product demonstrations, brand training events, and personalized regimens while analyzing business performance to exceed daily, weekly, and annual targets. Lead product launches, manage merchandise returns and damages, and communicate with vendors to execute company events. Requires flexible availability including evenings, weekends, and holidays to achieve daily sales goals in a fast-paced retail environment.
Required Qualifications
- 1 to 2 years of relevant work experience
- Flexible availability, including days, evenings, weekends and holidays
- regular, dependable attendance and punctuality
- Essential Physical Requirements You Will Perform: This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
- Involves standing for at least two consecutive hours
- lifting at least 25lbs.
- stooping, kneeling, crouching, and climbing ladders
- Reaching, including above eye level
- Requires close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Desired Qualifications
- Leadership: Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement
- Subject Matter Expertise: Proficiency in vendor line and beauty trends serving as a knowledgeable resource in this area
- Analytical Skills: Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals
- Communication: Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines
- Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
- Creativity and Strategic Thinking: Ability to think creatively, strategically, and technically to address business challenges and opportunities
- Detail Orientation: Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met
- Collaboration: Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience
- Leads by example and motivates team to reach goals
- Driven to achieve a daily sales goal through customer interaction, client outreach, relationship building and recruiting new customers to the brand
- Inspires customers to buy and help them look and feel beautiful and confident
- Enthusiastic about the beauty industry and have the skills to provide outstanding customer service
- Possess a passion and a business-minded attitude to succeed in a performance-based work environment
- Able to resolve customer problems in a constructive and forward-looking
- You can manage multiple tasks at once in a fast-paced environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.