Retail Cosmetics Brand Expert - Shiseido, Lenox Square Mall - Full Time

Deliver exceptional customer service through personalized consultations and expert product knowledge; build lasting client relationships and drive development through outreach and follow-up; review and analyze daily/weekly/monthly/seasonal sales results and implement strategies to grow business; plan and execute in-store and vendor-led events; maintain brand standards through proper merchandising and stock replenishment; collaborate with vendors, personal stylists, and store leadership to optimize outcomes; resolve customer concerns professionally; stay informed on launches and trends to support team education; manage multiple priorities in a fast-paced environment with strong attention to detail; demonstrate sound judgment and a passion for the beauty industry; responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits; 3–5 years of relevant retail/beauty/leadership experience preferred; flexible availability including days/evenings/weekends/holidays with dependable attendance.