Retail Cosmetics Brand Expert - Lancome, SouthPark Mall - Full Time
On-siteCharlotte, North Carolina, United States
Charlotte, North Carolina, United StatesOn-siteFull TimeSenior LevelRetailMedium
Full TimeSenior LevelMediumRetail
Job Summary
Greet customers with genuine hospitality, conduct personalized consultations, and drive client development through outreach and follow-up. Ensure testers are clean, signage is current, and displays reflect brand standards while supporting merchandising updates. Lead by example through exceptional service, analyze sales data to identify opportunities, and execute in-store and vendor-led events. Resolve customer concerns professionally, share loyalty benefits, and model collaboration to foster team success. Work full-time hours of 30+ weeks, with flexible scheduling including evenings, weekends, and holidays.
Required Qualifications
- 3–5 years of relevant retail, beauty, or leadership experience preferred
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Standing for at least two consecutive hours
- Lifting at least 25lbs.
- Stooping, kneeling, crouching, and climbing ladders
- Reaching, including above eye level
- Requires close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Desired Qualifications
- Demonstrate sound judgment, and a passion for the beauty industry
- Manage multiple priorities in a fast-paced environment with strong attention to detail
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
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