Retail Cosmetics Brand Expert - Clinique, Lenox Square Mall - Full Time
On-site · Atlanta, Georgia, United States
Job Summary
Deliver exceptional customer service through personalized consultations and expert product knowledge; build lasting relationships with clients and drive client development through outreach and follow-up. Review and analyze daily/weekly/monthly/seasonal/annual sales results and implement strategies to grow business. Plan and execute in-store and vendor-led events to drive traffic and engagement. Maintain brand standards through proper merchandising, hygiene, and stock replenishment. Collaborate with vendors, personal stylists, and store leadership to optimize outcomes. Resolve customer concerns professionally and with a customer-first mindset. Stay informed on new launches, best-sellers, and beauty trends to support team education. Manage multiple priorities in a fast-paced environment with attention to detail. Demonstrate sound judgment and a passion for the beauty industry. Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
Required Qualifications
- 3–5 years of relevant retail, beauty, or leadership experience preferred
- Flexible availability including days, evenings, weekends and holidays
- Read and understand employment policies and safety rules/procedures in English
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