Retail Consultant (Precious Metals Investment)
$100,000–$150,000 year
On-siteDubai, Dubai, United Arab Emirates
Job Summary
Welcome and qualify showroom visitors, referrals, and appointments. Present investment-grade gold and silver bars, coins, and branded products while educating clients on purity, certification, and provenance. Explain live pricing, spreads, settlement procedures, and market movements. Handle high-value transactions accurately, complete AML/KYC and source-of-funds documentation, generate invoices, and maintain transaction records. Cross-sell secure storage and buyback services, coordinating internally for buyback requests. Maintain showroom presentation and comply with inventory security procedures to deliver an exceptional customer experience driving repeat business.
Required Qualifications
- 2–4 years' experience in premium retail, luxury jewellery, bullion, luxury watches, or premium financial services
- Experience handling high-value customer transactions
- Knowledge of AML and KYC compliance procedures
- Excellent customer relationship and consultative selling skills
- Professional appearance
- Strong communication skills
- Comfortable working with HNW clients
- Fluent English
Desired Qualifications
- Arabic and/or Hindi/Urdu is highly preferred
- Comfortable working with troy weights, purity calculations, and pricing spreads
- Strong numerical and analytical skills
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