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SingtelPosted 1 month ago

Retail Consultant, Dandenong Plaza

$72,800–$72,800 year

On-siteVic, Catalonia, Spain

Full TimeLarge

Job Summary

Deliver standout customer experiences by exploring tech products and sharing knowledge in a simple, accessible way. Uncover customer needs and provide personalized solutions that make their day while navigating difficult enquiries with empathy and respect. Work as one team to craft a warm, welcoming environment where customers feel supported and memorable moments happen. $35 p/h plus applicable loadings. Flexible rosters available.

Required Qualifications

  • Service Superpower: You know how to understand customer needs, deliver genuine support, and let phenomenal service drive fantastic outcomes.
  • Tech Explorer: You enjoy helping customers make sense of tech by breaking things down simply and guiding them to the right solutions.
  • Problem Solving Pro: You listen with empathy, act with integrity, and turn challenges into opportunities to help with calm, practical solutions.
  • Composure Under Pressure: You're confident in navigating difficult enquiries, ease tricky situations with empathy and respect, and work toward the best solution for the customer.
  • Team Spirit: You build strong connections with your teammates, support one another, stay accountable, and create a customer‐first environment where everyone succeeds.

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