Retail Consultant, Airport West
$72,800–$72,800 year
On-siteVic, Catalonia, Spain
Vic, Catalonia, SpainOn-siteFull Time$72,800–$72,800 yearLarge
Full TimeLarge
Job Summary
Deliver standout customer experiences as the face of Optus at Airport West by exploring tech products and sharing knowledge simply. Uncover customer needs through personalized solutions that make their day, while crafting a warm, welcoming environment where memorable moments happen. Navigate difficult enquiries with empathy and respect, turning challenges into practical opportunities to help. Build strong connections with teammates to create a supportive, customer-first atmosphere. Flexible rosters work around your life outside of work.
Required Qualifications
- Service Superpower: You know how to understand customer needs, deliver genuine support, and let phenomenal service drive fantastic outcomes.
- Tech Explorer: You enjoy helping customers make sense of tech by breaking things down simply and guiding them to the right solutions.
- Problem Solving Pro: You listen with empathy, act with integrity, and turn challenges into opportunities to help with calm, practical solutions.
- Composure Under Pressure: You're confident in navigating difficult enquiries, ease tricky situations with empathy and respect, and work toward the best solution for the customer.
- Team Spirit: You build strong connections with your teammates, support one another, stay accountable, and create a customer‐first environment where everyone succeeds.
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