Retail Commission Sales Associate - Fine Jewelry, Oak Brook Center - Full Time
On-siteOak Brook, Illinois, United States
Oak Brook, Illinois, United StatesOn-siteFull TimeEntry LevelRetailMedium
Full TimeEntry LevelMediumRetail
Job Summary
Greet customers, build lasting relationships, and drive sales by offering personalized service, product education, and consultative selling in the Fine Jewelry and Watch Complex. Maintain a shoppable space by ensuring proper stock presentation, replenishment, and asset protection while processing transactions and updating signage. Support special events, promote loyalty programs, and achieve daily sales and client retention goals through active use of point-of-sale tools and digital clienteling platforms. Full-time colleagues work 30+ hours per week with weekend shifts, while part-time roles require 12-24 hours.
Required Qualifications
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- 1-2 years of related experience required
- Standing for at least two consecutive hours
- Lifting at least 25lbs.
- Stooping, kneeling, crouching, and climbing ladders
- Reaching, including above eye level
- Close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
- Must be able to: Provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable, and supportive shopping experience
- Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using point-of-sale tools effectively, and ensuring accurate stock presentation, replenishment, and asset protection compliance
- Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Meeting and surpassing daily sales goals by delivering exceptional service
- Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
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