Retail Commission Sales Associate - Fine Jewelry, Lakewood Center - Flex
On-site · Lakewood, California, United States
Job Summary
Fine Jewelry Sales Colleague position in Macy's Fine Jewelry and Watch Complex at Lakewood Center. Responsibilities include delivering outstanding customer service, using consultative selling and deep product knowledge of precious metals, gemstones, and luxury brands to help customers select items, building lasting client relationships through loyalty programs, promoting rewards and warranties, supporting inventory/fulfillment, and maintaining secure, well-presented merchandise. The role emphasizes clienteling, driving sales goals, operating POS tools, understanding fashion trends, and collaborating with the team to achieve store results while maintaining an organized, shoppable space. Requires flexible availability (days/evenings/weekends/holidays) and 1-2 years of related experience; both full and part-time scheduling considerations are noted with weekend shifts required.
Required Qualifications
- 1-2 years of related experience required
- Flexible availability including days, evenings, weekends and holidays
- Ability to read and understand employment policies in English
- Provide product recommendations and customer fittings
- Drive sales and client loyalty
- Customer-focused and hospitable demeanor
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