Retail Commission Sales Associate - Fine Jewelry, Bend River - Full Time
On-site · Bend, Oregon, United States
Bend, Oregon, United StatesOn-siteFull TimeMid LevelNot SpecifiedRetailUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Industry
Retail
Job Summary
Fine Jewelry Sales Colleague at Macy’s in Bend, OR, delivering outstanding customer service in the Fine Jewelry and Watch Complex, educating customers on precious metals, gemstones, and luxury brands, building lasting client relationships through consultative selling and our clientele program, promoting loyalty and warranty programs, supporting inventory and events, and ensuring secure, impeccably presented merchandise while collaborating with team to meet sales goals and uphold operational excellence.
Required Qualifications
- 1-2 years of related experience required
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable, and supportive shopping experience
- Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using point-of-sale tools effectively, and ensuring accurate stock presentation, replenishment, and asset protection compliance
- Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
- Achieving Client and Protection plan goals
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Meeting and surpassing daily sales goals by delivering exceptional service
- Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
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