Retail.com Manager/ Senior Manager
On-siteNew York, United States
Job Summary
Lead Sulwhasoo's digital commerce strategy across retailer.com channels, including Sephora, Amazon, and department stores, by developing and executing retailer media strategies to maximize traffic, conversion, and ROAS. Own the execution of digital merchandising initiatives for product detail pages, A+ content, imagery, and search optimization while managing retailer media budgets and relationships. Analyze business performance, consumer behavior, and competitive activity to identify growth opportunities and recommend actionable strategies for optimizing the online customer experience. Partner cross-functionally with Retail Marketing, Sales, Planning, and Global Headquarters to drive sampling strategies, support product launches, and ensure timely delivery of digital assets. Monitor key digital commerce KPIs and continuously improve search visibility and digital shelf presence through data-driven optimization.
Required Qualifications
- Bachelor's degree in Marketing, Business, Communications, or a related field
- 5+ years of experience in Digital Commerce, eCommerce, Retail Marketing, Digital Marketing, or Omnichannel Marketing
- Experience managing retailer.com businesses, digital merchandising, and retailer media
Desired Qualifications
- Master's degree
- Prestige beauty, luxury, skincare, or consumer packaged goods (CPG) industry experience
- Proven experience working cross-functionally with Sales, Planning, Creative, Brand Marketing, and external retail partners
- Strong analytical and commercial mindset with the ability to translate data into actionable business strategies
- Advanced Microsoft Excel and PowerPoint skills
- Experience managing retailer media programs and optimizing digital marketing performance
- Strong understanding of digital merchandising, consumer journeys, retail media, SEO, and conversion drivers
- Excellent project management skills with the ability to manage multiple priorities simultaneously
- Strong presentation, communication, and stakeholder management skills
- Ability to influence cross-functional teams and build collaborative partnerships
- High attention to detail and strong organizational skills
- Strategic thinker with a strong business and consumer mindset
- Proactive, self-motivated, and takes ownership of work
- Adaptable and thrives in a fast-paced, evolving environment
- Calm under pressure and able to effectively prioritize competing demands
- Collaborative with a team-first mentality and willingness to support the broader organization
- Curious, continuously seeking opportunities to improve processes and business performance
- Resilient, solutions-oriented, and comfortable navigating ambiguity
- Demonstrates integrity, accountability, and a high standard of execution
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