Retail Client Service Manager
$58,400–$73,000 year
On-siteSt. Louis, Missouri, United States or Rogers, Arkansas, United States
Job Summary
Ensure retail execution compliance across distribution, pricing, planogram integrity, display performance, promotional activation, and point of sale placement. Identify and resolve in-store compliance issues while escalating barriers with actionable recommendations. Analyze performance data to identify trends and translate insights into executional recommendations. Communicate progress and insights to headquarters, clients, and field leadership. Manage client engagement by overseeing account performance, budgets, and investment strategies to drive growth. Lead and coach field teams while developing strategic plans in a fast-paced environment.
Required Qualifications
- Associate degree
- 2–4 years experience in relevant field
- Bachelor degree in Business, Analytics, or Math
- Retail management, client services, or consumer packaged goods experience
- Ability to lead, coach, and support field teams
- Ability to develop and execute strategic plans to drive business growth
- Strong prioritization and organizational skills
- Strong project management and problem solving skills
- Ability to interpret data and translate insights into actionable recommendations
- Advanced proficiency in data analysis and reporting tools
- Strong communication and interpersonal skills
- Ability to manage multiple priorities in a fast paced environment
- Ability to sit for extended periods of time (66%+ each day)
- Ability to hear telephone
- Ability to enter data on a computer
- Ability to lift up to 10lbs
Desired Qualifications
- Retail management, client services, or consumer packaged goods experience
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