Retail Client Advisor
On-siteAventura, Florida, United States
Job Summary
Deliver sales results in line with business growth targets within a highly sales-driven environment by taking a proactive, entrepreneurial approach to selling. Build, manage, and grow a high-value client book through consistent outreach, relationship building, and personalized service while developing deep understanding of each client to inform tailored recommendations. Identify and prioritize sales opportunities; execute strategic outreach to drive conversion and retention, increasing client lifetime value through thoughtful styling, upselling, and wardrobe building. Partner closely with Buying and Merchandising teams to provide feedback on product performance, client demand, and assortment opportunities. Acquire new clients while re-engaging lapsed clients through elevated, brand-aligned outreach and analyze client data to identify trends, preferences, and opportunities. Provide weekly and monthly sales performance updates and stay current on new arrivals, exclusives, and brand initiatives through partnership with Buying/Allocations. Support team coverage and collaborate with other stylists as needed while operating with agility in a fast-paced, high-performance environment. Maintain flexibility in schedule to meet client needs.
Required Qualifications
- Previous sales experience or styling experience in the contemporary & luxury clothing sector (2 years minimum)
- 3+ years Retail experience
- Management a plus
- Experience in brick and mortar and/or ecommerce
- Proven ability to build and maintain a client book
- Strong computer literacy, including working knowledge of Excel and PowerPoint
- Proficient in Gmail
- Deep expertise in contemporary & luxury fashion, trends, and styling
- Strong understanding of fabrication, fit, and garment construction
- Proven ability to operate as a self-starter in a high-performance sales environment
- Exceptional communication skills (written and verbal)
- Highly proactive—identifies opportunities and acts on them
- Strong analytical mindset—comfortable using data to inform client strategy
- Embodies the REVOLVE/FWRD brand aesthetic and client experience
- Must be able to maintain flexibility in schedule to meet client needs
- Must be able to operate with agility—managing multiple priorities in a fast-paced, high-performance environment
Desired Qualifications
- Bachelor's degree preferred
- Prior experience working with top-tier/VIP clientele
- Experience contributing to merchandising or buying feedback loops
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