Retail Client Advisor
On-siteAventura, Florida, United States
Job Summary
Deliver sales results aligned with business growth targets by proactively ideating ways to enhance the client experience and increase revenue. Build, manage, and grow a high-value client book through consistent outreach, relationship building, and personalized service while developing deep understanding of each client through purchase history and behaviors. Identify and prioritize sales opportunities to execute strategic outreach that drives conversion and retention, increasing client lifetime value through thoughtful styling, upselling, and wardrobe building. Partner closely with Buying and Merchandising teams to provide feedback on product performance and client demand, while analyzing client data to identify trends and opportunities. Provide weekly and monthly sales performance updates and stay current on new arrivals and brand initiatives through partnership with Buying/Allocations. Maintain flexibility in schedule to meet client needs and operate with agility in a fast-paced, high-performance environment.
Required Qualifications
- Previous sales experience or styling experience in the contemporary & luxury clothing sector (2 years minimum)
- 3+ years Retail experience
- Management a plus
- Experience in brick and mortar and/or ecommerce
- Proven ability to build and maintain a client book
- Strong computer literacy, including working knowledge of Excel and PowerPoint
- Proficient in Gmail
Desired Qualifications
- Bachelor's degree preferred
- Prior experience working with top-tier/VIP clientele
- Experience contributing to merchandising or buying feedback loops
- A successful candidate works well in a dynamic environment with minimal supervision
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