Retail Business Control Senior Officer

Role focused on governance and compliance for retail banking operations across Liabilities, Alternative Channels, Digital innovation and Wealth Management. Responsible for identifying and mitigating risks, ensuring regulatory adherence, maintaining internal controls, and monitoring and reporting on control performance. Develop and implement risk mitigation strategies, conduct control testing (excluding branches), document processes, and coordinate with GIA and 2nd LOD. Prepare detailed management reports, drive process improvements, and collaborate with multiple business units to align control objectives with strategic goals. Requires strong analytical abilities, problem-solving, communication skills, and a bachelor’s degree in a related field. Responsibilities include risk assessment, compliance monitoring, control implementation, performance reporting, and capability building across retail banking operations.