Retail Brand Associate ( Fullerton, CA )

Retail Brand Experience Associate to drive in-person and digital sales at Avocado brand in Fullerton, CA. Responsibilities include achieving sales KPIs, maintaining deep product knowledge, delivering exceptional customer experiences, coaching and accepting feedback for performance improvement, recording customer feedback for cross-functional teams, collaborating with customer experience, production, and logistics to minimize returns, engaging in daily in-person and digital sales activities (chats, phones, and virtual appointments), maintaining a clean and visually appealing sales floor, assisting with planning events and community programs, and contributing to operational improvements. Must be able to stand and work on-site, lift up to 200 pounds with equipment as needed, and be comfortable with flexible scheduling including weekends and holidays. Prior customer service or retail experience is a plus; CRM usage (TalkDesk, Intercom, Kustomer, etc.) and KPI tracking experience are a plus. The role is hourly non-exempt with pay range $19.00-$22.00 per hour plus potential monthly bonus; location is Fullerton, CA on-site.