Retail Betting Assistant

Retail Betting Assistant at Paddy Power responsible for welcoming customers and delivering best-in-class service in our retail shops. You will engage customers, promote our online and retail products, cross-sell services, and assist customers with placing bets through betting terminals, telephone services, and in-shop transactions. Maintain inviting shop presentation, guide operations in the absence of management, and adapt to various situations while staying customer-focused. You will communicate promotions, respond to customer queries, and uphold social responsibility guidelines while delivering an outstanding hospitality experience in the dynamic world of retail betting. The role emphasizes hospitality, customer engagement, and teamwork to meet shop goals and deliver an excellent customer experience.