Retail Banker I
On-siteBoone, Iowa, United States
Job Summary
Open new accounts, process deposits, and verify cash transactions while maintaining the highest security standards. Cross-sell retail products and services by assessing customer needs and explaining account options such as IRAs, HSAs, CDs, and checking programs. Gathers personal information, prepares documentation, and processes withdrawals, transfers, and bill pay requests. Manage daily cash counts, balance drawers, and monitor safe deposit boxes. Respond to customer inquiries, resolve disputes, and refer business to commercial lines or other departments. Adhere to all banking regulations and complete branch opening and closing duties.
Required Qualifications
- High school diploma or general education degree (GED)
- Prefer at least one year of Banking experience
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- Ability to add, subtract, multiply, and divide
- Ability to compute rate and percent
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Knowledge of Spreadsheet software
- Knowledge of Word Processing software
- Knowledge of Internet
- Knowledge of e-mail
- Must be available to work Monday-Friday and rotating Saturdays mornings
- Must have reliable transportation and be able to drive to all bank locations using own transportation
- Must be able to make timely decisions exhibiting sound and accurate judgment
Desired Qualifications
- Must be able to lift 50 lbs
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