Retail Back End Department Head
On-siteJacksonville, Florida, United States
Job Summary
Implement the Logistics Game Plan to maintain a 95% E-Commerce fulfillment rate while ensuring product availability, accurate pricing, and proper signage on the sales floor. Oversee all Logistics and E-Commerce operations by directing on-floor work assignments, providing departmental training, and executing monthly markdowns and cycle counts. Partner with the OM to evaluate business state, create worklists, and drive sales through premiere stock and visual levels. Manage receiving standards, tagging integrity, and loss prevention policies to maintain inventory accuracy and a safe workplace. Open and close the store independently, handling cash procedures, deposits, and customer escalations while upholding ethical conduct and safety protocols.
Required Qualifications
- High School Diploma or equivalent
- Retail experience
- Strong listening and interpersonal skills
- Good verbal and written communication skills
- Ability to communicate cross-functionally
- Ability to manage conflict
- Conflict resolution skills
- Ability to hold others accountable
- Ability to quickly learn business acumen
- Ability to organize multiple priorities
- Ability to allocate resources to meet objectives
- Ability to lead by example
- Servant Leadership approach
- Basic computer skills
- Working knowledge of Microsoft Office Suite, including Outlook
- Ability to stand for extended periods of time
- Ability to climb up and down a ladder
- Ability to move throughout the store
- Ability to lift a 30 lb. box overhead
- Ability to work a flexible work week
- Ability to work nights
- Ability to work weekends
- Ability to work holidays
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.