Retail Associate
On-site · Cleveland, Ohio, United States
Job Summary
Retail Associate at Story Cannabis is the customer-facing role responsible for greeting shoppers, guiding product selections, processing sales, and maintaining store operations with accuracy and compliance. The position emphasizes exceptional customer service, product knowledge (cannabis knowledge is a bonus), cash handling, use of POS systems, inventory counts, stock organization, and teamwork to meet sales and compliance goals. The role requires high school diploma or GED, legal eligibility to work in the US, 21+ age, valid ID or passport, reliable transportation, and ability to pass background checks. Benefits include PTO, health coverage, 401k, disability and life insurance, EAP, commuter benefits, and store-specific incentives. The posting notes two Cleveland, OH locations (Brookpark Rd). The candidate should be capable of physically demanding tasks and able to operate in a fast-paced retail environment while delivering an inclusive customer experience.
Required Qualifications
- Minimum High School Diploma or G.E.D equivalent required
- Previous customer services experience preferred
- Must be over 21 years of age
- Can legally work in the United States - all documentation required
- Must have a valid State-Issued ID or U.S. Passport
- Must have reliable transportation
- Must have no scheduling restrictions
- Employment offers are contingent upon successful completion of all pre-employment background checks
- Physical ability to push, pull, or lift a minimum of 50 pounds
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