Retail Associate - Riding Warehouse - San Luis Obispo, CA
$35,360–$37,440 year
On-siteSan Luis Obispo, California, United States
Job Summary
Greet customers, offer warm hospitality, and provide thorough assistance while maintaining a comprehensive understanding of company policies, products, and services. Manage store inventory and appearance through stocking, merchandising, and cleaning, either proactively or by assignment. Assist with curbside pick-ups, operate racquet stringing machines and related tools, and communicate with other departments regarding customer issues. Maintain a safe and clean work environment, adapt to changing duties, and utilize tablets, computers, and cash registers for day-to-day tasks.
Required Qualifications
- Ability to understand and calmly address customer needs, concerns, and complaints effectively.
- Ability to learn and use new technology quickly.
- In-depth understanding of the products or services the company offers to effectively assist customers.
- Proficient in Microsoft Office Suite.
- Demonstrate ability to learn new software applications.
- Communicate clearly and professionally during conversations.
- Demonstrate active listening skills.
- Approach problem-solving with creativity and innovation.
- Exhibit a professional demeanor in all interactions.
- Interpret and execute written and verbal instructions accurately.
- Follow directions well and gain clarification as needed.
- Adapt to new circumstances and execute multiple tasks and deadlines.
- Excellent organizational skills.
- Maintain focus and attention to detail effectively.
- Work independently and remain motivated.
- Recognize when to seek assistance and collaborate effectively.
- Foster a positive attitude and strong work ethic, contributing actively within a team.
- Maintain a standard of conduct that will maintain an orderly and productive workplace.
- Uphold standards of safety and cleanliness in the work environment.
- Practice good judgement in actions and decision making.
- Abide by all Sports Warehouse policies and procedures.
- Demonstrate a sense of pride in your work and represent Sports Warehouse in a favorable manner.
- Ability to communicate effectively with customers, employees, and external contacts in person, by phone, video, and electronic communication methods to exchange information.
- Primarily stand for extended periods in addition to moving throughout the building to perform essential job duties.
- This position may require remaining in a stationary standing position for extended periods of time for racquet stringing duties as needed.
- Regularly use hands, wrists, fingers, and arms to operate computers, tablets, phones and other technology or equipment necessary to complete assigned duties accurately and efficiently.
- Ability to conduct repetitive motion activities such as racquet stringing or racquet service-related tasks as assigned.
- The ability to observe details at close range (within a few feet of the observer).
- Regularly lift and/or move objects that weigh less than ten pounds, occasionally lift and/or move items up to 25 pounds, with heavier lifting infrequent and assisted when appropriate.
- Occasionally required to stoop, bend, twist, reach, kneel, crouch or climb.
- Ability to work a scheduled shift and maintain regular attendance in accordance with company policies.
- Ability to adapt to changing job duties and business needs.
- Saturday shift required
- On-site (No remote or hybrid option)
- Location: San Luis Obispo, CA
Desired Qualifications
- Ability to understand and calmly address customer needs, concerns, and complaints effectively.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.