Retail Associate Manager

Lead and develop retail team members to achieve sales targets and deliver customer service excellence by coaching staff on product knowledge, customer interaction, and store procedures. Manage store operations including visual merchandising, plan-o-gram compliance, and maintaining environment standards while monitoring expenses, discounting, and credits. Oversee customer wait times through effective team coordination and stay current on products and leadership practices to serve as an expert resource. This role supports store leadership in driving performance, customer satisfaction, and operational efficiency at a T-Mobile retail location.