Retail Associate Manager
$57,600–$100,900 year
On-siteRaymore, Missouri, United States
Job Summary
Lead and develop retail team members to achieve sales targets and deliver customer service excellence. Coach and train staff on product knowledge, customer interaction, and store procedures to enhance team performance. Manage store operations including visual merchandising, plan-o-gram compliance, and maintaining store environment standards. Monitor and control store expenses, discounting, and credits to support financial objectives. Oversee customer wait times and ensure customer needs are met through effective team coordination. Stay current on products, services, and leadership practices to serve as an expert resource for the team.
Required Qualifications
- High School Diploma/GED
- 1 year customer service and/or sales experience, retail environment
- Change Agility
- Change Management Coaching
- Coaching
- Coaching Conversations
- Communication
- Customer Engagement
- Customer Service
- Engaging People
- Escalation Resolution
- Leadership
- Performance Monitoring
- Product Knowledge
- Sales
- Sales Performance Coaching
- Talent Development
- Team Coaching
- At least 18 years of age
- Legally authorized to work in the United States
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.