Retail Associate II
$31,200–$47,840 year
On-siteDerry, New Hampshire, United States
Job Summary
Provide detailed product recommendations, assist with equipment fittings, and guide customers through complex purchases to drive sales and upsell accessories. Take ownership of specific merchandising sections, ensuring displays are properly stocked, organized, and visually appealing according to brand standards. Efficiently process sales, handle returns and exchanges with limited supervision, and resolve minor customer concerns at the register. Participate in inventory counts, identify discrepancies, assist with backstock organization, and proactively alert leadership to low stock. Maintain cleanliness of the sales floor, fitting rooms, and backroom, and perform additional duties as assigned by management. This role requires progression from Retail Associate I or 6+ months of retail experience. Weekend work is required.
Required Qualifications
- Typically 6+ months of retail or related experience
- Successful progression from Retail Associate 1
- Demonstrated product knowledge
- Growing expertise in MonkeySports gear
- hockey expertise
- baseball expertise
- lacrosse expertise
- goalie expertise
- Strong interpersonal skills
- Strong communication skills
- Capable of learning and applying advanced POS functions
- Capable of applying store systems
- Ability to multitask
- Ability to prioritize
- Comfortable guiding peers
- Comfortable modeling company standards
- Ability to lift and carry items up to 50 LBS
- Ability to reach for items on shelves
- Ability to bend to access lower shelves
- Ability to use hands to operate cash registers
- Ability to use hands to operate computers
- Ability to use hands to operate other equipment
- Flexible schedule
- Availability for evenings
- Availability for weekends
- Availability for holidays
- Weekend work
- Ability to take and pass a pre-employment drug test
- Ability to pass background screening
Desired Qualifications
- High school diploma or equivalent
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