Retail Assistant Store Manager
$41,600–$52,000 year
On-siteTorrance, California, United States
Job Summary
Manage a team of Brand Associates, set expectations and goals, and develop talent while acting as the manager on duty to deliver results and enable positive customer and employee experiences. Maintain a clean, organized, and safe store environment, execute visual merchandising directives, and install marketing fixtures and props. Improve sales performance by driving key product sales and meeting conversion, units per transaction, and dollars per transaction KPIs. Support company marketing events, pop-up events, conventions, and new store openings, while following up with in-store RoboShop employees and business partners. Handle back-of-house organization, inventory management, receiving, transferring, and weekly or quarterly inventory auditing. Work flexible hours including nights, weekends, and holidays.
Required Qualifications
- Retail industry knowledge, skills, and abilities
- Ability to lift large boxes up to 50 lbs.
- Confident and comfortable engaging customers to deliver great customer experience
- More than 2 years of store leadership experience in retail
- High level of ethics, values, integrity, and trust
- Experience working independently in an ambiguous environment with minimal supervision
- Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions
- Ability to adapt to a fast-paced environment and implement new standardization directives
- High School Diploma
- Must be 18 years old or older
- Must be able to work flexible hours including nights, weekends, holidays
- Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
- Ability to stand and walk for extended periods (up to 6-8 hours per shift)
- Ability to bend, kneel, reach, and climb ladders or step stools safely
- Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
- Able to work in a fast-paced environment that may require quick movements and multitasking
- Ability to work in varying temperature conditions, including stockroom and receiving areas
- Manual dexterity required to operate standard stockroom tools (e.g., box cutters)
Desired Qualifications
- Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information
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