Retail Assistant Store Manager - 2516
$32,656–$37,440 year
On-siteUniversal City, Texas, United States
Job Summary
Facilitate a customer-centric environment by engaging customers professionally and rapidly addressing issues. Monitor and assist in training Pawnbrokers to meet FirstCash standards while recruiting and retaining top talent. Opens and closes the store, counting cash drawers and merchandise to ensure asset protection. Evaluate financial statements to drive profitability and ensure operating standards exceed company requirements. Administer store processes including inventory, loan management, merchandising, and enterprise reporting. Act as manager on duty in the absence of the Store Manager. Monitor loan qualification processes to ensure value and integrity of issued loans. Communicate clearly with employees to align them with store mission and profit objectives. Maintain up-to-date product knowledge across jewelry, general merchandise, electronics, and firearms. Work 40+ hours weekly in a flexible schedule including weekends and holidays.
Required Qualifications
- Minimum Age: 18 years old
- High School Diploma, GED, or equivalent experience
- Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, and local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting
- Must be willing and able to lift/carry up to 50 pounds
- Demonstrated ability to effectively supervise others
- Ability to work with firearms and to become firearms certified
- Minimum of six (6+) months of management/3rd key experience
- Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays
- Assistant Store Managers will work 40+ hours a week
- Computer literate and able to operate Point-of-Sale (POS) systems and common office machines
- Ability to multi-task in a fast-paced environment
- Detail-oriented with strong organizational skills
- Analytical skills
- Cash handling experience is required
- Ability to work independently with minimal supervision
- Excellent work ethic and strong business sense
- Should be able to work in multiple locations, as business needs dictate
Desired Qualifications
- Bilingual applicants are encouraged to apply!
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