Retail Assistant - Samsung Experience Stores - Part-Time
$2,797,600–$2,797,600 year
On-siteBristol, England, United Kingdom
Job Summary
Assist customers in understanding and utilizing Samsung products to enhance their experience while showcasing services to help them find the perfect fit. Deliver exceptional customer service, provide basic device repairs for common issues, and maintain a welcoming, organized store environment. Ensure compliance with health and safety regulations and stay updated on the latest technologies to offer the best assistance. Work 18-hour shifts with at least four days of availability, earning £13.45 plus 20% bonus potential. You will be part of an enthusiastic team supported by a dedicated learning and development program covering induction, FCA, product knowledge, and the customer journey.
Required Qualifications
- At least 4 days availability
- Passionate about People
- Excellent interpersonal skills
- Commercially Minded
- Results-driven approach
- Adaptability
- Tech-savvy
- Hunger for knowledge
- Understanding of Samsung products and technologies
Desired Qualifications
- Passion for people and technology
- Thrive in a dynamic retail environment
- Ability to connect with customers
- Ability to introduce customers to amazing products
- Ability to enrich customers' connected lives
- Ability to provide inspirational customer service
- Ability to leave a lasting impression
- Ability to showcase Samsung products and services
- Ability to help customers find the perfect fit
- Ability to provide basic device repair services
- Ability to resolve common issues promptly
- Ability to maintain a welcoming and organised store environment
- Ability to reflect the brand
- Ability to ensure compliance with health and safety regulations
- Ability to create a safe shopping environment
- Ability to stay updated on the latest Samsung products
- Ability to stay updated on the latest technologies
- Ability to offer the best assistance to customers
- Genuine care about customers
- Ability to build strong relationships with customers
- Ability to build strong relationships with team
- Understanding of the retail world
- Combination of passion for technology with a results-driven approach
- Ability to embrace change
- Ability to thrive in a fast-paced environment
- Ability to provide exceptional service regardless of the circumstances
- Genuine love for all things tech
- Enjoy staying up-to-date with the latest trends
- Ability to challenge yourself
- Ability to expand your understanding of products and services
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