Retail Assistant Manager (36243)
$52,000–$77,000 year
On-siteFort Myers, Florida, United States
Job Summary
Lead sales staff to achieve daily targets, warranty performance metrics, and labor efficiency while utilizing suggestive selling techniques to drive parts and service revenue. Mentor employees through ongoing training on product knowledge and customer service, ensuring compliance with company policies and procedures. Manage store operations by maintaining displays, conducting inventory cycle counts, and coordinating replenishment and pricing accuracy. Address customer issues promptly to drive satisfaction and promote brand visibility across social media channels. Partner with the service manager to align sales and service efforts, ensuring swift product turnaround and accurate invoice audits.
Required Qualifications
- Valid automobile driver's license with the ability to drive customer and company vehicles (subject to MVR check)
- Must be able to work scheduled store hours at specific location
- Ability to lift up to 50 lbs., and team lift up to 100 lbs.
Desired Qualifications
- Experience in a retail environment and exposure to aftermarket sales, automotive parts, or related industries preferable
- Knowledge of automotive parts and accessories, including features, specifications, and compatibility, to assist customers and guide sales staff effectively
- Exposure to motivating and influencing sales staff to achieve sales and selling goals
- Involvement in multitasking, prioritizing responsibilities, and managing time effectively to ensure smooth store operations
- Experience in a team environment collaborating to achieve company goals and objectives
- Proficiency in inventory management, including ordering, replenishing, pricing, and merchandising
- Strong communication skills, both verbal and written, for effective interaction with customers, sales staff, and vendors
- Ability to read and comprehend written instructions and work orders
- Familiarity with operating computer software, parts database, and point-of-sales systems
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