Retail Art and Crafts - mornings and overnights/truck

Retail Art and Crafts Team Member – mornings and overnights/truck at Michaels in McMurray, PA. Deliver friendly customer service, assist customers in finding products, and provide a fast, friendly checkout experience with proper cash handling. Participate in truck unloading and merchandise duties, maintain store recovery standards, and support in-store processes such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Engage customers with information about the Rewards program and Private Label Credit Cards, enroll customers where applicable, and educate on the Voice of Customer (VOC) survey. Assist with omni-channel operations, complete merchandise recovery, and participate in planograms (POGs), in-stock optimization (SISO), and AD set duties. Support shrink and safety programs, adhere to SOPs and company policies, and interact with customers and teammates positively. Cross-trained in Custom Framing selling and production. Other duties as assigned. The role is based in a public retail store environment, with regular standing, lifting, and movement throughout the store; nights, weekends, and early mornings are required.