Retail Account Manager (RAM) – NRS & Retail Services
HybridMinneapolis, Minnesota, United States
Job Summary
Prospect, pitch, and close sales for NRS Point-of-Sale devices, merchant services, and cash advances to new and existing retail accounts while managing and expanding traditional telecom and financial services within your territory. Develop and execute a weekly cycle to visit stores regularly, ensuring high customer satisfaction and identifying upsell opportunities. Actively prospect door-to-door to expand IDT and NRS presence, then onboard customers by driving the merchant application process and providing light troubleshooting support. Manage sales, cash collections, and telecom card inventory using IDT's accounting system. This hybrid role balances direct consultative sales with consistent account management for small and medium-sized businesses. Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base.
Required Qualifications
- 1–2 years of experience in retail sales, outside sales, or customer-facing roles
- Must have a valid driver's license
- Must have a reliable car
- Must have a willingness to travel door-to-door within your assigned territory daily
- Comfortable using basic MS Office
- Comfortable using CRM tools
- Comfortable using tablets
- Comfortable using Bluetooth equipment
- A resilient 'people person'
- Sharp attention to detail
- Strong presentation skills
- The ability to multitask in a fast-paced entrepreneurial environment
Desired Qualifications
- Prior exposure to Merchant Services
- Prior exposure to POS implementation
- Prior exposure to route sales
- Bilingual professionals with fluency in both English and Spanish
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