Retail Account Manager (RAM) – NRS & Retail Services
HybridPhoenix, Arizona, United States
Job Summary
Prospect, pitch, and close sales for National Retail Solutions Point-of-Sale devices, merchant services, and cash advances to new and existing retail accounts. Manage an assigned route by visiting stores weekly to ensure customer satisfaction, identify upsell opportunities, and actively prospect door-to-door to expand IDT presence. Drive the merchant application process, onboard customers, and provide light troubleshooting on equipment while managing sales, cash collections, and telecom card inventory using the accounting system. This hybrid role balances direct consultative sales with consistent account management for small and medium-sized businesses. Bilingual professionals with a valid driver's license and reliable vehicle are required.
Required Qualifications
- 1–2 years of experience in retail sales, outside sales, or customer-facing roles
- Valid driver's license
- Reliable car
- Willingness to travel door-to-door within assigned territory daily
- Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment
- Resilient 'people person'
- Sharp attention to detail
- Strong presentation skills
- Ability to multitask in a fast-paced entrepreneurial environment
Desired Qualifications
- Prior exposure to Merchant Services, POS implementation, or route sales
- Bilingual professionals with fluency in both English and Spanish
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