Restore Manager
On-siteNew Orleans, Louisiana, United States
Job Summary
Manage day-to-day operations of the New Orleans Area Habitat for Humanity ReStore, supervising staff and volunteers while ensuring operational excellence, safety, and financial accountability. Direct hiring, training, scheduling, and disciplinary actions; develop and manage the annual budget to meet sales and profitability goals. Monitor daily sales, expenses, payroll, and cash controls; oversee customer service, merchandising, pricing, inventory, and donation intake. Build relationships with donors and businesses to increase donations and collaborate with Marketing to recruit volunteers. Ensure the store remains clean, organized, and compliant with policies while monitoring key performance indicators and preparing reports. Recommend operational improvements to boost efficiency and profitability. Full-time role with flexible hours generally Tuesday through Saturday.
Required Qualifications
- Strong leadership, communication, and customer service skills
- Ability to supervise and motivate employees and volunteers
- Knowledge of retail operations, merchandising, budgeting, and inventory management
- Proficient in Microsoft Office and Google Workspace
- Strong organizational, problem-solving, and time management skills
- Must be able to lift up to 50 pounds at times
- Must be able to stand for extended periods
- Must be able to climb ladders
- Must be able to bend
- Must be able to reach
- Days must be flexible, generally Tuesday through Saturday
Desired Qualifications
- Knowledge of furniture, appliances, and building materials preferred
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