Restoration Production Manager
$75,000–$90,000 year
On-siteLebanon, Tennessee, United States
Job Summary
Manage customer experience and satisfaction while providing priority responses to potential clients. Develop project scopes, review estimates, and negotiate client approvals. Schedule crews and resources to execute active restoration services, coordinating with internal teams, subcontractors, and stakeholders. Oversee restoration operations, manage production expenses, and maintain equipment and materials assets. Document job files to support services delivered and enforce safe work practices and risk management guidelines. Train and lead production and restoration personnel, ensuring adherence to safety protocols and industry standards. Full-time role requiring 45 hours per week with occasional evening and weekend availability, local travel, and field visits involving lifting and working in various conditions.
Required Qualifications
- High School Diploma/GED
- Minimum 3 years of experience in operations
- Minimum 1 year management and/or supervisory experience
- Strong interpersonal skills
- Leadership skills
- Management skills
- Effective written and oral communication skills
- Must be available for long hours including evenings and weekends
- Travel is required and is primarily local
Desired Qualifications
- Associates or Bachelors degree
- Industry certifications - IICRC - WRT, ASD, FSRT
- Experience in cleaning, restoration, or construction
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