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SERVPRO of AllentownPosted 1 week ago

Restoration Claims Coordinator

$49,920–$58,240 year

RemoteUnited States

Full TimeEnterprise

Job Summary

Manage assigned restoration claim files, moving them efficiently from production through insurance review, billing, and payment within the required day 10 timeframe. Review claims for completeness, prepare and revise Xactimate estimates, and submit information through XactAnalysis and Mitigate. Monitor deadlines to ensure tasks are completed and files remain active, then communicate professionally with insurance adjusters to resolve scope, pricing, and documentation issues. Organize and label photos, upload documentation to applicable systems, and perform final quality reviews before closing files.

Required Qualifications

  • Hands-on experience with Xactimate
  • Hands-on experience with Mitigate
  • Familiarity with XactAnalysis
  • Experience with DASH or comparable restoration management software
  • Experience working with insurance carrier portals and/or TPA programs
  • Prior Xactimate and Mitigate experience

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