Restaurant Team Member
$35,630–$39,520 year
On-siteRedmond, Washington, United States
Job Summary
Prepare quality finished products like sandwiches, salads, and soups efficiently per recipe standards while maintaining strict food safety and hygiene protocols. Operate multiple stations including load, dress, shakes, and cash, restock lines, and clean tables, counters, floors, and bathrooms. Handle raw and finished waste, balance cash registers, and effectively manage customer complaints or issues. Take delivery, catering, and pickup orders over the phone and deliver catering orders as detailed in the agreement. Engage in friendly conversation with customers, act with urgency, and comply with shop security standards. Work in a fast-paced environment standing for up to three hours, lifting up to 50 pounds occasionally, and tolerate allergens. Must be at least 16 years old and possess strong verbal communication skills.
Required Qualifications
- Must represent Potbelly Advantage and Our Values
- Must be at least 16 years of age
- For Illinois employees, all employees are required to become food safety certified within 30 days of employment
- Must be friendly and customer service-oriented
- Strong verbal communication skills
- Must possess neat and clean hygiene
- Ability to handle a knife confidently
- Must be able to work in a fast-paced environment and have a sense of urgency
- Ability to work as a team-player
- Ability to comprehend and communicate in English via verbal and written communication
- Must demonstrate leadership behaviors and values that align with Potbelly
- Ability to stand/walk a minimum of 3 hours or as needed
- Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed
- Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
- Able to work in both warm and cool environments, indoors (95%) and outdoors (5%)
- Must be able to tolerate higher levels of noise from music, customer and employee traffic
- Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
Desired Qualifications
- Ability to discuss Potbelly history with others
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