Restaurant Team Member
On-site · Mount Pleasant, Michigan, United States
Job Summary
Welcome guests and deliver awesome guest service in a courteous and timely manner. Greet Guests to make them feel comfortable and welcome. Follow the restaurant’s operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift. Demonstrate knowledge of the brand and menu items. Serve food to Guests in a courteous and timely manner. Quickly and accurately prepare food items including prep, salads, soups, sandwiches and much more. Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve. Follow sanitation and safety procedures including knife handling and kitchen equipment. Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen, and prep areas. Effectively handle Guest concerns and complaints. Work as a team to prepare the restaurant for each shift. Acts with integrity, honesty and knowledge that promotes the culture of the restaurant. Maintains regular and consistent attendance and punctuality. Contributes to a positive team environment. Maintain highest QSC standards at all times. Other duties as assigned.
Required Qualifications
- Excellent Guest service skills required
- Ability to work in a fast paced environment
- Team oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with Guests and team members
- Ability to work nights, weekends and holidays
- Previous restaurant experience preferred
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