Restaurant Team Leads - Shift Leads
$45,760–$45,760 year
On-siteCharlotte, North Carolina, United States
Job Summary
Open or close the store and lead daily operations while ensuring food safety, quality assurance, and compliance with all company standards. Manage inventory, create work schedules, oversee cash handling, and handle payroll and administrative tasks to meet food cost, labor, and sales goals. Train new employees, coach staff on policies, and communicate needs during leadership meetings to drive results in speed of service, cleanliness, and guest satisfaction. Work nights and weekends with flexible availability to support the Ballantyne location's commitment to quality and hospitality.
Required Qualifications
- 1-2 year of past Leadership Experience
- Exceptional organizational skills to manage an operation with many moving parts
- Impeccable work ethic
- Passion for Harriet's Hamburgers values
- Flexible availability including nights and weekends
- Must be 18 years of age or older
- The ability to lead and motivate a team
- Overseeing inventory, quality and safety
- Developing community relations
- Managing all functions on our daily checklist
- Handling payroll, scheduling, and general restaurant administrative tasks
- Managing the facility while upholding our standards of excellence and hospitality
- Flexibility in availability, Saturday availability is required
Desired Qualifications
- Excellent communication skills
- in-store operational experience
- Positive Attitude
- Lead by Example
- Follow procedures and regulations
- Commitment to Quality, Speed, Accuracy, Cleanliness, and Attentive and Courteous Service
- Be Remarkable in Everything you do
- Take ownership and drive results
- Act in a manner that gains trust and responsibility
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