Restaurant Supervisor
$43,680–$43,680 year
On-sitePalo Alto, California, United States
Job Summary
Oversee front and back of house restaurant operations by exemplifying guest service, enforcing safety standards, and guiding team members through daily line checks, morning/evening meetings, and pre-shift briefings. Assist the General Manager and Executive Kitchen Manager in training staff, managing Point-of-Sale systems, tracking inventory, and handling guest complaints or injuries per protocol. Execute menu rollouts, direct cleaning services, and manage health department visits while ensuring all certifications and safety protocols are met. Report employee issues to leadership and maintain accurate sales and invoice records. Work varied shifts including nights and weekends at a rate of $21.00 plus tips.
Required Qualifications
- Prior kitchen and FOH experience
- Demonstrated leadership skills, including coaching, and motivating a team
- Solid base knowledge of culinary technique and its practical application
- Must enjoy and be able to succeed in a fast-paced and high stress work environment
- Customer service focused and solution oriented
- Ability to work a flexible schedule based on restaurant needs
- Commitment to continuing culinary development in both technique and perspective
- Ongoing current Food Safety Manager certification
- Must be able to lift items through full range weighing up to 50 lbs. on a regular and continuing basis
- Repetitive forward bend of head/neck
- Some bending/kneeling/stooping/twisting/reaching required
- Some repetitive motion and force required
- Must be able to stand/walk for long periods of time (not all at one time)
- Must be able to work in a hot kitchen environment
- Sight, speech and hearing necessary to communicate with Team Members, Vendors and Guests
- Sight and good sensation are necessary to prevent burning oneself while in the kitchen areas
- Must be available to work varied shifts including nights and weekends
Desired Qualifications
- Bilingual Spanish/English is a plus
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