Restaurant Supervisor
On-siteWinnipeg, Manitoba, Canada
Job Summary
Restaurant Supervisor supports the Restaurant Manager by implementing assigned operations programs, leading shift sales initiatives, ensuring quality, sanitation, and customer service, and managing the crew to achieve targets. Responsibilities include executing the Product/Service Quality and Cleanliness programs, managing crew and costs, preparing operation guides and schedules, driving customer satisfaction through feedback and surveys, and maintaining compliance with permits and safety standards. Required skills include leadership, shift management, cost control, inventory oversight, training and coaching, and proficiency with MS Office, Oracle, and PosNet; certification such as ServSafe is required.
Required Qualifications
- High School graduate or equivalent
- 6 months experience as a Team/Crew Leader/Trainer in quick-service restaurant, food service, or retail operations
- Food Safety Certification (ServSafe)
- Basic Operations Training Program
- Proficiency in MS Office (MS Word, Excel, PowerPoint)
- Experience with Oracle and PosNet
Desired Qualifications
- High School diploma or equivalent
- 6 months experience as a Team/Crew Leader/Trainer in quick-service restaurant or related operations
- Food Safety Certification (ServSafe)
- Basic Operations Training Program
- Proficiency with MS Office (Word, Excel, PowerPoint)
- Experience with Oracle and PosNet
- Strong leadership and people-management skills
- Customer service orientation
- Shift management
- Cost and inventory awareness
- Quality and sanitation program experience
- Ability to supervise and train staff
- Communication and teamwork
- Problem-solving and decision-making abilities
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