Restaurant Supervisor- Front Of House

Job Summary

Required Qualifications

• •High School diploma or GED equivalent
• •Must be able to lift up to 50 lbs
• •Must be available for evenings, weekends, and some holidays
• •Must be able to talk or hear
• •Must be able to stand
• •Must be able to walk
• •Must be able to bend
• •Must be able to use hands to handle, feel, or reach with hands and arms
• •Must be able to approve clock-in/out punches
• •Must be able to complete daily schedule templates
• •Must be able to assess team and move crew around
• •Must be able to assess team for training and re-training needs
• •Must be able to field guest complaints
• •Must be able to complete incident reports
• •Must be able to assist Operations Managers in completion of guest and team member incident reports
• •Must be able to ensure reports are completed and turned in within 24 hours
• •Must be able to call Safety Manager immediately if team member needs medical attention
• •Must be able to schedule crew members
• •Must be able to support GMs goal of ensuring team meets or exceeds turn over times
• •Must be able to assist with ride audits
• •Must be able to update standup meeting info
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist with weekly inventory counts
• •Must be able to maintain food quality and presentation
• •Must be able to ensure all kitchen staff stay current on training and certifications
• •Must be able to manage all employees of the department
• •Must be able to provide leadership
• •Must be able to perform performance management
• •Must be able to retain crew members
• •Must be able to fill in for breaks
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to oversee the daily operations of all crew
• •Must be able to ensure standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to tag problems
• •Must be able to report problems
• •Must be able to follow up on problems
• •Must be able to delegate cleaning duties to team members
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to work alongside crew
• •Must be able to ensure team meets or exceeds turn over times
• •Must be able to retrain or coach as needed
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist with weekly inventory counts
• •Must be able to maintain food quality and presentation
• •Must be able to ensure all kitchen staff stay current on training and certifications
• •Must be able to manage all employees of the department
• •Must be able to provide leadership
• •Must be able to perform performance management
• •Must be able to retain crew members
• •Must be able to fill in for breaks
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to oversee the daily operations of all crew
• •Must be able to ensure standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to tag problems
• •Must be able to report problems
• •Must be able to follow up on problems
• •Must be able to delegate cleaning duties to team members
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to work alongside crew
• •Must be able to ensure team meets or exceeds turn over times
• •Must be able to retrain or coach as needed
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist with weekly inventory counts
• •Must be able to maintain food quality and presentation
• •Must be able to ensure all kitchen staff stay current on training and certifications
• •Must be able to manage all employees of the department
• •Must be able to provide leadership
• •Must be able to perform performance management
• •Must be able to retain crew members
• •Must be able to fill in for breaks
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to oversee the daily operations of all crew
• •Must be able to ensure standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to tag problems
• •Must be able to report problems
• •Must be able to follow up on problems
• •Must be able to delegate cleaning duties to team members
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to work alongside crew
• •Must be able to ensure team meets or exceeds turn over times
• •Must be able to retrain or coach as needed
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist with weekly inventory counts
• •Must be able to maintain food quality and presentation
• •Must be able to ensure all kitchen staff stay current on training and certifications
• •Must be able to manage all employees of the department
• •Must be able to provide leadership
• •Must be able to perform performance management
• •Must be able to retain crew members
• •Must be able to fill in for breaks
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to oversee the daily operations of all crew
• •Must be able to ensure standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to tag problems
• •Must be able to report problems
• •Must be able to follow up on problems
• •Must be able to delegate cleaning duties to team members
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to work alongside crew
• •Must be able to ensure team meets or exceeds turn over times
• •Must be able to retrain or coach as needed
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist with weekly inventory counts
• •Must be able to maintain food quality and presentation
• •Must be able to ensure all kitchen staff stay current on training and certifications
• •Must be able to manage all employees of the department
• •Must be able to provide leadership
• •Must be able to perform performance management
• •Must be able to retain crew members
• •Must be able to fill in for breaks
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to oversee the daily operations of all crew
• •Must be able to ensure standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to tag problems
• •Must be able to report problems
• •Must be able to follow up on problems
• •Must be able to delegate cleaning duties to team members
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to work alongside crew
• •Must be able to ensure team meets or exceeds turn over times
• •Must be able to retrain or coach as needed
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist with weekly inventory counts
• •Must be able to maintain food quality and presentation
• •Must be able to ensure all kitchen staff stay current on training and certifications
• •Must be able to manage all employees of the department
• •Must be able to provide leadership
• •Must be able to perform performance management
• •Must be able to retain crew members
• •Must be able to fill in for breaks
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to oversee the daily operations of all crew
• •Must be able to ensure standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to tag problems
• •Must be able to report problems
• •Must be able to follow up on problems
• •Must be able to delegate cleaning duties to team members
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to work alongside crew
• •Must be able to ensure team meets or exceeds turn over times
• •Must be able to retrain or coach as needed
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist with weekly inventory counts
• •Must be able to maintain food quality and presentation
• •Must be able to ensure all kitchen staff stay current on training and certifications
• •Must be able to manage all employees of the department
• •Must be able to provide leadership
• •Must be able to perform performance management
• •Must be able to retain crew members
• •Must be able to fill in for breaks
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to oversee the daily operations of all crew
• •Must be able to ensure standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to tag problems
• •Must be able to report problems
• •Must be able to follow up on problems
• •Must be able to delegate cleaning duties to team members
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to work alongside crew
• •Must be able to ensure team meets or exceeds turn over times
• •Must be able to retrain or coach as needed
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist with weekly inventory counts
• •Must be able to maintain food quality and presentation
• •Must be able to ensure all kitchen staff stay current on training and certifications
• •Must be able to manage all employees of the department
• •Must be able to provide leadership
• •Must be able to perform performance management
• •Must be able to retain crew members
• •Must be able to fill in for breaks
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to oversee the daily operations of all crew
• •Must be able to ensure standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to tag problems
• •Must be able to report problems
• •Must be able to follow up on problems
• •Must be able to delegate cleaning duties to team members
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to work alongside crew
• •Must be able to ensure team meets or exceeds turn over times
• •Must be able to retrain or coach as needed
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist with weekly inventory counts
• •Must be able to maintain food quality and presentation
• •Must be able to ensure all kitchen staff stay current on training and certifications
• •Must be able to manage all employees of the department
• •Must be able to provide leadership
• •Must be able to perform performance management
• •Must be able to retain crew members
• •Must be able to fill in for breaks
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to oversee the daily operations of all crew
• •Must be able to ensure standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to tag problems
• •Must be able to report problems
• •Must be able to follow up on problems
• •Must be able to delegate cleaning duties to team members
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to work alongside crew
• •Must be able to ensure team meets or exceeds turn over times
• •Must be able to retrain or coach as needed
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist with weekly inventory counts
• •Must be able to maintain food quality and presentation
• •Must be able to ensure all kitchen staff stay current on training and certifications
• •Must be able to manage all employees of the department
• •Must be able to provide leadership
• •Must be able to perform performance management
• •Must be able to retain crew members
• •Must be able to fill in for breaks
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to oversee the daily operations of all crew
• •Must be able to ensure standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to tag problems
• •Must be able to report problems
• •Must be able to follow up on problems
• •Must be able to delegate cleaning duties to team members
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to work alongside crew
• •Must be able to ensure team meets or exceeds turn over times
• •Must be able to retrain or coach as needed
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist with weekly inventory counts
• •Must be able to maintain food quality and presentation
• •Must be able to ensure all kitchen staff stay current on training and certifications
• •Must be able to manage all employees of the department
• •Must be able to provide leadership
• •Must be able to perform performance management
• •Must be able to retain crew members
• •Must be able to fill in for breaks
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to oversee the daily operations of all crew
• •Must be able to ensure standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to tag problems
• •Must be able to report problems
• •Must be able to follow up on problems
• •Must be able to delegate cleaning duties to team members
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to work alongside crew
• •Must be able to ensure team meets or exceeds turn over times
• •Must be able to retrain or coach as needed
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist with weekly inventory counts
• •Must be able to maintain food quality and presentation
• •Must be able to ensure all kitchen staff stay current on training and certifications
• •Must be able to manage all employees of the department
• •Must be able to provide leadership
• •Must be able to perform performance management
• •Must be able to retain crew members
• •Must be able to fill in for breaks