Restaurant Supervisor- Front Of House
On-siteDayton, Ohio, United States
Job Summary
Oversee daily front-of-house operations by conducting pre-shift standups, managing attendance, and ensuring inspections and cleaning protocols are completed. Approve timekeeping punches, complete daily schedule templates, and delegate tasks to maintain coverage and team efficiency. Field guest complaints, process incident reports, and retrain injured staff or address medical needs immediately. Assist with ride audits, inventory counts, and weekly maintenance checks while ensuring all crew members remain current on certifications. Support the General Manager in maximizing resources, adhering to schedules, and maintaining food quality and presentation standards.
Required Qualifications
- High School diploma or GED equivalent
- Must be able to lift up to 50 lbs
- Must be available for evenings, weekends and some holidays
- Must be able to talk or hear
- Must be able to stand
- Must be able to walk
- Must be able to bend
- Must be able to use hands to handle, or feel
- Must be able to reach with hands and arms
- Must be able to complete standups meetings pre-shift
- Must be able to document attendance issues following attendance policy
- Must be able to ensure inspections are completed
- Must be able to verify that the park is clean
- Must be able to delegate cleaning duties to team members
- Must be able to approve times
- Must be able to ensure that management staff at your facility are approving clock-in/out punches each shift
- Must be able to complete daily schedule template the previous day
- Must be able to assess team and move crew around as needed
- Must be able to assess team for training and re-training needs
- Must be able to field guest complaints
- Must be able to complete incident reports
- Must be able to assist Operations Managers in completion of guest and team member incident reports
- Must be able to ensure reports are completed and turned in within 24 hours
- Must be able to ensure team members who are injured are retrained if that was the cause
- Must be able to call Safety Manager immediately if team member needs medical attention
- Must be able to work alongside crew as needed
- Must be able to fill in for breaks as needed
- Must be able to support GMs goal of ensuring team meets or exceeds turn over times
- Must be able to assist with ride audits if needed
- Must be able to retrain/coach as needed
- Must be able to update standup meeting info
- Must be able to communicate to other operations managers if something is added or changed
- Must be able to ensure facility is well maintained
- Must be able to notify GM if something needs to be fixed
- Must be able to assist with weekly inventory counts
- Must be able to maintain food quality and presentation
- Must be able to ensure all kitchen staff stay current on training and certifications
- Must be able to manage all employees of the department
- Must be able to provide leadership
- Must be able to manage performance
- Must be able to manage retention of crew members
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