Restaurant Success Manager
RemoteUnited States
United StatesRemoteFull TimeMedium
Full TimeMedium
Job Summary
Act as the primary point of contact for assigned accounts, guiding clients through onboarding, troubleshooting, and continuous product adoption while prospecting new leads via outbound outreach. Conduct product demos, handle objections, and move deals through the sales cycle to meet or exceed targets. Maintain accurate records, support marketing campaigns, and attend U.S.-based trade shows and in-person meetings as needed. Translate customer needs into actionable feedback for internal development. Requires 3+ years in Customer Success or Account Management with up to 50% travel.
Required Qualifications
- 3+ years in Customer Success, Account Management, or Product Management
- Excellent communication, presentation, and interpersonal skills
- Proven ability to manage multiple accounts/projects and prioritize effectively
- Experience introducing and managing adoption of new products with existing customers
- Willingness to travel up to 50%
Desired Qualifications
- restaurant or hospitality experience
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